When: Today (Wednesday, Nov. 3), 2 - 2:45 PM Eastern, US
She’s currently the Director of Community at Repeat and is on a mission to bring humanity back into ecommerce. Kristen has worked with hundreds of top companies (including ButcherBox, Box of Style, Four Sigmatic, and LOLA) to improve MRR and build deeper connections with their customers. Before joining Repeat, she served as Head of Resilient Retail at Shopify and Director of Growth & Community at Churn Buster.
Topics she'll cover:
- How to make the progression from one-time customer, to repeat customer, to subscription customer a human-to-human experience
- Why brands should prioritize buyers' real life goals
- Which emails you should (and shouldn't!) send to repeat customers and subscribers
Come with questions and we'll bring you on to ask them (or you can drop them in the chat and we’ll ask them for you).
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