When: Wednesday, June 1, 2 - 2:45 PM Eastern, US
Joelle is co-founder of Churn Buster, a SaaS company that helps subscription ecommerce brands reduce churn. Specifically, Churn Buster manages the retention process after a recurring payment fails to go through. After nearly 10 years and over $5 billion in subscription revenue under management, Joelle has seen a thing or two about what makes a solid subscription program, and the key differences between high-churn and low-churn companies.
Topics she'll cover:
- What the lowest-churn companies do to extend subscriber lifetimes (and LTVs)
- Common misconceptions about passive churn, and a better way to think about retention
- What's the lowest-hanging fruit in churn reduction (what you can do to immediately reduce churn)
- What you can do to optimize retention over time
Come with questions and we'll bring you on to ask them (or you can drop them in the chat and we’ll ask them for you).
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