Kristen LaFrance will be explaining the art of repeat selling
When: Wednesday, Nov. 3, 2 - 2:45 PM Eastern, US
She’s currently the Director of Community at Repeat and is on a mission to bring humanity back into ecommerce. Kristen has worked with hundreds of top companies (including ButcherBox, Box of Style, Four Sigmatic, and LOLA) to improve MRR and build deeper connections with their customers. Before joining Repeat, she served as Head of Resilient Retail at Shopify and Director of Growth & Community at Churn Buster.
Topics she'll cover:
- How to make the progression from one-time customer, to repeat customer, to subscription customer a human-to-human experience
- Why brands should prioritize buyers' real life goals
- Which emails you should (and shouldn't!) send to repeat customers and subscribers
Come with questions and we'll bring you on to ask them (or you can drop them in the chat and we’ll ask them for you).
Not registered? Sign up here.
Convos I'm also looking forward to
We're all set up to meet every other Wednesday at 2 p.m. ET and keep the discussion going with ecommerce subscription experts. If you register once, you'll be registered for each session between now and the end of the year. Here's a look at what's coming up:
Kelly Vaughn, Co-founder, Govalo | Founder + CEO, The Taproom
Jamie Levy, Head of Merchant Engagement at Shopify Plus
Until Next Time
Who should we bring on next year?
It sounds crazy, right? But all 2021 Subscription Ecommerce Live guest spots are filled. We're not going to make your holidays crazier by trying to host any after December 1st.
We do, however, want to start 2022 strong by lining up more experts to help you drive growth and retention.
Let me know who you think we should invite to join the discussion.
Reminder, if you miss a session, you can catch the replays here.
See you next week,