Catch The Replay

Session Highlights (links go to YouTube)

3:44 - Joelle’s experience with retention at Churn Buster

6:25 - What Churn Buster does

8:56 - What the lowest-churn companies do to extend LTVs

11:59 - The most photographed slide at ChargeX: Company A VS Company B

19:14 - Why defaulting to subscription isn’t a one-size-fits-all solution

23:24 - Common misconceptions about passive churn, and a better way to think about retention

26:47 - What's the lowest-hanging fruit in churn reduction? (Aka what you can do to immediately reduce churn)

28:54 - Best practices for dunning

35:24 - What you can do to optimize retention over time

41:53 - What’s the biggest reason your subscribers should stay?

45:00 - Where to find Joelle (and start busting churn)

Coming Soon

Until Next TimeUntil Next Time

Thanks again to Joelle, for sharing your knowledge about churn, dunning, and retention.

Happy selling, y'all,

Ashley @ ARPU