Catch The Replay

Session highlights (links go to YouTube)


0:24 Intro

3:10 What makes a good upcoming shipment notification?

3:27 1: delivers critical information first

4:13 2: is well-timed

6:34 3: offers subscriber flexibility

8:28 4: is smart / customized to be highly relevant for the subscriber (thoughtful upsells, renewal-count-based messages, etc.)

12:38 5: removes transactional friction

14:15 Benchmarks from ARPU merchants

19:37 Upcoming shipment notification tactics from ARPU merchants achieving high ROIs (averaging 31X spend on software in 1-time upsells)

36:57 Examples from ARPU merchants with the highest Delay Retention Rates (averaging 80% successful charges after delays)

43:24 Additional tactics to borrow from top performing merchants

Coming Soon

Until Next TimeUntil Next Time

See you in 2 weeks,

Ashley @ ARPU